Robotic Process Automation in Finance and Accounting: 10 Use Cases

Book invoice amount in miscellaneous accounts for one-time customers by using intelligent document processing and tag them as “miscellaneous accounts category”. It includes reading Excel report, Searchable PDFs, and Text Invoices for getting data from finance-related systems and transactions in the business systems. Post approval, auto-execute a cash transfer to the required accounts by using RPA. Finance, with its accounting and procurement departments, meets both criteria. As a business function, it’s famous for repetitive, time-consuming tasks like data entry, reporting, cross-checking, and record keeping, which are the perfect food for RPA bots. On the other hand, most processes are more or less structured and rule-based, as there are almost no exceptions or human decision-making involved.

RPA has a lot of potential that can revolutionize the entire HR industry, bringing in a ton of efficiency and a faster return on investment. Drafting tax entry data from various business units is a boring and monotonous task. This is why it is better to have a robot mitigate it with the system for error-proof entries in the processes.

What are the Use-Cases of RPA in Accounting Payable?

In the financial industry, some tasks can rely on robots to a great extent; others cannot be automated with the available technologies. Let’s have a look into which operation types have the highest potential for RPA implementation. RPA, or robotic process automation, is often seen as a silver bullet for boosting operational efficiency and cutting costs. But is the game really worth the candle, when it comes to Finance and Accounting business processes? We say YES and are ready to prove it with the 10 most promising RPA use cases for accounting and finance. Intelligent automation (IA) has the potential to automate work previously performed by humans while maintaining strict security standards in finance and accounting (F&A).

rpa in finance use cases

Appinventiv is one of the fastest-growing global financial software development companies, widely known for its exceptional RPA solutions for the finance industry. Backed by a dedicated team of 1000+ tech experts, we provide best-in-class RPA solutions for finance that can automate your Fintech business processes seamlessly. Right from conceptualization to deployment, our team stands by you at every step, with unwavering dedication and passion, while ensuring to deliver cutting-edge solutions that exceed your expectations. Furthermore, most processes are decently structured and rule-based so that no exceptions or human interference are required. As was mentioned before, only a few business processes can undergo complete automation.

AI in FinTech: How Artificial Intelligence Benefits Financial Organizations

Discover how leading finance teams are training their way to digital expertise by identifying learning moments, democratizing finance digital transformation and increasing retention. RPA bots are expected to dominate transactional tasks in the finance sector in the short term. Read our article about RPA marketplaces to see how RPA companies are integrating AI models into their bots.

rpa in finance use cases

RPA chatbots can update user preferences, address, contact/personal information and more. For instance, a user might say the application “keeps crashing.” The chatbot would understand the query, and search the database for the appropriate answer, and give  it to the user. In fault remediation, conversational AI-enabled embedded system definition RPA bots can leverage responses from  command catalogs to troubleshoot users’ problems. Adding interactions with prospects to the CRM is time-consuming but critical. Automated bid adjustment tools use RPA-API integration to monitor your ads’ performance, assess it, and automatically adjust the bid.

The Basics of Robotic Process Automation

Let’s see the breakdown of AI-powered RPA solution types applied in banking by the total funds raised. Let’s proceed to discover what RPA implies in the financial and banking sectors. If you want to invest in RPA, we have a data-driven of RPA software vendors prepared. Automate various registers such as Premium Register and integrate with the Application Service Provider (ASP) tool. Also automate the TDS (Tax Deducted at Source) ledger and TDS Master processes.

The tools can manipulate data, trigger responses and communicate with other systems in a way that previously required human interaction. Robotic process automation enhances productivity, drives the efficiency of employees, and elevates customer satisfaction while keeping costs low. Financial operations embrace a huge array of repetitive, tedious, and rule-based jobs, which are excellent candidates for RPA. By implementing automation tools, companies eliminate the opportunity for human errors, accelerate processes, and free up resources.

RPA automates finance processes

RPA bots make the task quick and consistent by auditing and reconciling the data at every step and process with minimal human intervention in incorporating the essential elements of these tasks. Overall accounts payables and receivables can be completely automated with automated invoicing software and RPA in the finance industry. The maker and checker process can be almost eliminated as the machine can match the invoices with the relevant POs. Mandatory for financial institutions, these processes have a data-intensive and resource-consuming nature. Such activities as detecting suspicious banking transactions, conducting verification procedures, or performing numerous other manual tasks can be successfully automated.

  • Financial institutions have been using RPA for finance and accounting processes for quite some time.
  • According to Gartner’s insights, a finance automation solution can work 20 hours a day and cost one-fifth of the amount of an in-house employee.
  • An extremely tedious procedure, loan processing already became the candidate for RPA a while ago.
  • As a business function, it’s famous for repetitive, time-consuming tasks like data entry, reporting, cross-checking, and record keeping, which are the perfect food for RPA bots.
  • In this article, we are specifically focusing on RPA use cases in finance, such as automated recording keeping and finance control.

The company had to handle a large number of calls, approximately 15,000 calls a month, spending a lot of time in the 1st line of the support team. After you find an experienced and reliable vendor, it’s time to start developing and implementing an RPA solution in your financial business. However, if the development process costs you $100,000, and you have only two client support employees, it will take almost twelve years to pay off. Therefore, you have to weigh a possible profit and make a decision carefully. Usually, that should be an operation that involves manual transferring of large amounts of data. A successful automation of such processes leads to a faster return on your investments (ROI).

Quick Bank Account Opening

If you have an open position, you don’t have to spend time hiring a new specialist. Instead, you can replace your employee with a robot and reassign the officer to a vacant position. In the end, you will get an automated process and an experienced employee in a new position. This integration helps reduce the processing time by providing accurate data analysis, triggering automated customer responses, and interacting with other internal systems.

rpa in finance use cases

A common example is the need to retype information from one application into another. Other examples include manually updating financial information in ledgers and relying on clunky spreadsheets for data. Even companies that have successfully deployed automation may have gaps in their implementation.

Accounts payable and receivable processing

Robots guarantee the maintenance of the audit trail, which is a major requirement in KYC. Robotic process automation in finance is software that automates routine tasks and reduces the employees’ workload. Usually, it’s applied to already existing, well-established financial processes. Banks and financial institutions are required to generate extensive reports that reflect performance, statistics, and trends that involve huge data.

What are the Use-Cases of RPA in Finance?

Societe Generale Bank, Brazil has been the leader in financial services, and it could become possible by automating tedious, repetitive tasks through robotic process automation. The data used in the financial industry is huge and complex, but the regular automated reports prepared by RPA bots help the employees to be better informed and provide par-excellence customer service. The positive value added to enhance the customer experience has significantly transformed the business model. Financial robots keep evolving from specific task automation to entire process automation that drives financial analysis and prognosis accuracy.

#9. Financial reporting

RPA adoption could become a solid step in your digital transformation strategy, and Itransition’s experts are always ready to help. Robotic process automation in the communication, media, and education sectors is mainly used to facilitate connection and interactions across various channels, save costs, and improve customer experience. Meanwhile, the telecom & IT sector uses automation to support a product’s entire lifecycle and better cope with regulatory compliance. In general, RPA contributes to cost optimization, enhancing speed and operations efficiency.

January 8, 2024

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